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Frequently Asked Questions
Are you a manufacturer?
Yes, we are a professional furniture manufacturer and factory specializing in high-quality wooden furniture.
What is the warranty period for your products?
We provide a 3-year warranty. During this period, we are responsible for any damage resulting from manufacturing defects.
How long is the production leading time?
Normally, it takes within 30 days after receiving the deposit. During busy seasons, the lead time is approximately 40 days, depending on order complexity.
Do you accept customized designs?
Yes, both OEM and ODM services are available. You can provide your design drawings, and we will customize accordingly.
What are your minimum order quantity (MOQ) requirements?
If you have a shipping agent in China, the MOQ is 5 sets. For international shipping arranged by us, the total volume should exceed 10 CBM.
How are the products packed for safe transportation?
Items are knocked-down and packed with PE foam and hard corner protection. Fragile parts like glass are reinforced with wooden frames.